Application modernization is far more than something an organization does to merely “keep up with the times.” This is because when your processes are out of date, you’re often missing out on significant process improvement opportunities and operational efficiencies that could help your business compete and maintain profit margins.
The first step in digital transformation involves pinpointing high-level goals the digitization process will help your organization meet. Your digital transformation via app modernization should focus on accomplishing objectives, such as:
The cloud often plays an integral role in accomplishing one or more of these goals, mainly because it allows for scalability and flexibility that on-premise solutions may fail to deliver.
The first step in modernizing your apps may be committing to a cloud, multi-cloud, on-premise or hybrid infrastructure—but in many cases, you can modernize using any one, or a combination of these solutions. So it’s important to examine the scope and direction of your modernization and then choose your approach.
Here are some of the most common approaches:
A modern app is one that combines several services to produce a digitally transformed process. The services the modernization unifies don’t all have to be new, cutting-edge tools. It’s very common to include a legacy service in your overall modernization infrastructure. The key is that you’re bringing multiple tools together to facilitate a process that’s more efficient, more feature-rich or both.
This, of course, doesn’t mean that a modernized application environment precludes the use of legacy systems—and using modern cloud-based solutions doesn’t necessarily equate to a modernized ecosystem. For instance, you can incorporate a legacy database by linking it to a cloud-based solution and populating the cloud solution at set intervals. While this solution uses an older technology, it’s still modernized because it’s more efficient and provides enhanced flexibility.
Artificial intelligence supports a modernized application environment by automating certain tasks while also reducing the chance of human error. AI is used to analyze large amounts of data and develop action plans based on patterns the AI system observes. In this way, AI can play a significant role in applications that improve the customer experience, support more efficient workflows, and help decision-makers analyze and predict sales trends.
Example: Customer Journey Mapping
The process of mapping your customer’s journey presents an ideal opportunity for app modernization, particularly because of the ways in which the elements of a customer’s journey intersect with each other. For example, you can have a customer relationship management (CRM) app that combines several services that perform functions such as storing prospect and customer data, keeping track of interactions, and sharing this information with colleagues.
A modernized version of this CRM app could have each of the tools or services used to execute these functions housed in different segments of a containerized Kubernetes system. Kubernetes’ infrastructure is then used to bring them all together. So when you have to change a parameter or provide more functionality, it’s a fairly straightforward process for your DevOps team to execute.
An app modernization partner that leverages agile DevOps practices produces iterations of your app modernization solution faster—and according to your specifications. These development principles incorporate customer input and feedback, making them the foundation of the creative process. In this way, while the developer is powering the process, you’re at the helm, steering the ship, ensuring your goals are being met. The end result is a solution that delivers on your objectives without sacrificing speed or quality.
By identifying then focusing on your high-level objectives and choosing a company that puts your needs and goals at the center of an agile process, your app modernization can deliver on its promise. The end result is streamlined business operations that enable your organization to grow and thrive during and after its digital transformation.Learn how i-Link Solutions’ application modernization services can help you reach your goals today.