{"id":3269,"date":"2022-04-21T14:24:12","date_gmt":"2022-04-21T14:24:12","guid":{"rendered":"https:\/\/www.ilinksolutions.com\/post\/?p=3269"},"modified":"2024-12-13T16:56:30","modified_gmt":"2024-12-13T16:56:30","slug":"i-link-solutions-achieves-iso-20000-12018-certification-2","status":"publish","type":"post","link":"https:\/\/www.ilinksolutions.com\/post\/i-link-solutions-achieves-iso-20000-12018-certification-2\/","title":{"rendered":"i-Link Solutions Achieves ISO 20000-1:2018 Certification"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1672,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-3269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-the-news","entry"],"acf":{"short_description":"i-Link Solutions is pleased to announce our recent achievement in acquiring the ISO 20000-1:2018 certification. ISO 20000 is the international standard for IT service management, and helps organization to establish, implement, maintain and continually improve a service management system (SMS). \r\n","hero_video":"","block_1":"<h3>The new certification is further proof of our commitment to improving our organization\u2019s abilities and Service Management Systems.<\/h3>\r\nThe decision to pursue the Certification on ISO 20000-1:2018 meant that since the start of 2021 our company undertook meticulous training and we worked to improve our procedures and systems. The certification was achieved by July 2021 and it helps place our company on a global scale.\r\n<p>&nbsp;<\/p>\r\n<h2>What is ISO Certification?<\/h2>\r\nISO certification is provided by an independent international organization to companies who have developed their systems to ensure security, efficiency, and quality. It certifies that the management systems used by our organization our up to the standardization and quality assurance requirements. Each industry may have its type of ISO standards that help ensure consistency across organizations in the field. The ISO certification undertaken by i-Link Solutions is related to the area of Information Technology.\r\n<p>&nbsp;<\/p>\r\n<h2>Key elements of ISO 20000-1:2018 Certification<\/h2>\r\n<ul>\r\n \t<li>Assurance of quality in the services provided;<\/li>\r\n \t<li>Consistent approach to the service lifecycle throughout the organization\u2019s supply chain;<\/li>\r\n \t<li>Consistency in monitoring Service Management System services and operations;<\/li>\r\n \t<li>Continual improvement, planning, designing, and transitioning to increase operations and effectiveness of Service Management Systems;<\/li>\r\n \t<li>Continued training for service management team;<\/li>\r\n \t<li>Ability to conform to and pass assessments and requirements.<\/li>\r\n<\/ul>","image_block_1":1670,"block_2":"<h3>i-Link Solutions and ISO Certification<\/h3>\r\n<h4>About ISO<\/h4>\r\nThe ISO 20000-1:2018 is an information technology standardization that relates to Service Management Systems (SMS). The standard helps demonstrate the consistency with which our organization provides products and services. It also relates to customer satisfaction, while adhering to the specifications set forth by the regulatory body. This certification demonstrates i-Link Solution's continual aim to improve in all areas of our business while becoming more agile in the services and products we are providing.\r\n<h4>Timeline<\/h4>\r\nThe ISO Certification was originally approved on July 7, 2021, and it expires on July 6, 2022. Therefore, the certification remains valid until July 6, 2024. An annual survey will be completed for a new certificate issuance for the organization each year.\r\n\r\nISO 20000-1:2018 marks an era of continuous improvement for our organization, as well as our commitment to providing excellence to all of our clients.","block_3":"<strong>About i-Link Solutions<\/strong>\r\n\r\n<span style=\"font-weight: 400;\">i-Link Solutions, Inc. is a leading enterprise <\/span><a href=\"https:\/\/www.ilinksolutions.com\/post\/what-we-do\/agile-software-engineering\/\"><span style=\"font-weight: 400;\">software engineering<\/span><\/a><span style=\"font-weight: 400;\"> firm that prioritizes providing accessible, innovative, and cost-effective IT solutions. Additionally, with a steadfast commitment to excellence, i-Link Solutions specializes in delivering top-tier cybersecurity services to federal agencies, contributing explicitly to the nation\u2019s <\/span><a href=\"https:\/\/www.ilinksolutions.com\/post\/what-we-do\/cybersecurity\/\"><span style=\"font-weight: 400;\">cybersecurity<\/span><\/a><span style=\"font-weight: 400;\"> resilience.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">For that reason, key players in many industries and governmental organizations use our services. Presently, some of our federal and State customers include <\/span><a href=\"https:\/\/www.dtra.mil\/\"><span style=\"font-weight: 400;\">The U.S. Defense Threat Reduction Agency (DTRA)<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.hrsa.gov\/\"><span style=\"font-weight: 400;\">U.S. Department of Health and Human Services<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.dhs.gov\/\"><span style=\"font-weight: 400;\">Department of Homeland Security<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.uscis.gov\/\"><span style=\"font-weight: 400;\">U.S. Citizenship and Immigration Services<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.faa.gov\/\"><span style=\"font-weight: 400;\">Federal Aviation Administration<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.gsa.gov\/\"><span style=\"font-weight: 400;\">General Services Administration<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.va.gov\/\"><span style=\"font-weight: 400;\">U.S Agency for International Development,<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.ny.gov\/\"><span style=\"font-weight: 400;\">New York State.<\/span><\/a>\r\n\r\n<span style=\"font-weight: 400;\">Incorporated in 2002 as an SBA 8(a) Certified Minority- and Woman-Owned Small Business firm, i-Link Solutions is proud to be recognized as one of the fastest-growing companies in America, as acknowledged by the Virginia Chamber of Commerce. At present, our headquarters are located in Chantilly, Virginia.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">For more information, visit <\/span><a href=\"http:\/\/www.ilinksolutions.com\/\"><span style=\"font-weight: 400;\">www.ilinksolutions.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n<a href=\"https:\/\/www.linkedin.com\/company\/i-link-solutions\/\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\"> | <\/span><a href=\"https:\/\/twitter.com\/iLink_Solutions\"><span style=\"font-weight: 400;\">X<\/span><\/a><span style=\"font-weight: 400;\"> | <\/span><a href=\"https:\/\/www.facebook.com\/ilinksol\/\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\"> | <\/span><a href=\"https:\/\/www.instagram.com\/ilinksolutions\/\"><span style=\"font-weight: 400;\">Instagram<\/span><\/a><span style=\"font-weight: 400;\"> | <\/span><a href=\"https:\/\/m.youtube.com\/@i-linksolutions\/\"><span style=\"font-weight: 400;\">YouTube<\/span><\/a>","card_block_3":"<strong>Chocks Solaiappan<\/strong>\r\nPresident\r\n<p class=\"contact\"><strong>Phone:<\/strong> <a href=\"tel:(703) 594-8616 Ext: 102\">(703) 594-8616 Ext: 102<\/a>\r\n<strong>Fax:<\/strong> <a href=\"tel:(888) 883-4431\">(888) 883-4431<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:chocks@ilinksolutions.com\">chocks@ilinksolutions.com<\/a><\/p>","repeat_block":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v24.6) - 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